Repair estimate · 6 min read

How to read an insurer's repair estimate

The short answer: Compare the estimate with the visible damage and necessary repair work, not only with the final amount; unclear items should be addressed before work starts.

The short answer

Compare the estimate with the visible damage and necessary repair work, not only with the final amount; unclear items should be addressed before work starts.

Check whether the damage list is complete

Review body elements, parts, labour and paint operations. An estimate based only on an external inspection may need an update after dismantling.

Look at the repair method

The technology, preparation and control steps matter as much as the part names. A specific position needs to be assessed against the actual vehicle and damage.

Keep the estimate and ask precise questions

Save the estimate and photographs. You can ask the insurer to explain a line or request a review of the actual repair scope without assuming every difference is an error.

This is general information, not a decision on a specific claim

This is general information, not a decision on a specific claim. The right next step depends on the documents, damage and insurer’s position.

Tell us what happened

Want to discuss your case?

At first, basic details about the accident, vehicle and visible damage are enough. Documents can be shared later through an agreed secure channel.

Do not send documents or sensitive data in the first step.